Privacy Policy

Last Updated: December 22, 2025

KnowTheHouse.io ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, property address, and any other information you submit through our request forms.
• User Content: Home inspection reports and related documents you upload.
• Usage Data: IP address, browser type, pages visited, and other analytics data.
• Cookies: We use cookies to improve user experience. You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services.
• Process payments and deliver reports.
• Communicate with you about your order.
• Analyze usage patterns to enhance the Site.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers (e.g., hosting providers and form-processing tools).
• Legal authorities if required by law.
• Business transfers in case of merger or acquisition.

4. Data Security

We implement reasonable security measures to protect your information. However, no transmission over the internet is completely secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at support@knowthehouse.io to exercise these rights.

6. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children.

7. Changes to Privacy Policy

We may update this Policy. Changes will be posted on this page with the updated date.

8. Contact Us

If you have questions about this Privacy Policy, contact us at support@knowthehouse.io.